Thank you for choosing nesttable.shop. We are committed to providing our customers with high-quality small furniture products and a satisfying shopping experience. Please read the following refund policy carefully before making a purchase.
Due to changing market conditions and continuously rising long-term operating costs, our business has been operating at a loss for an extended period. To reduce excess inventory and give back to our valued customers, we have decided to conduct a clearance sale on our existing stock—selling these items at a loss. Consequently, select items are being offered at discounted prices; inventory is limited and available only while supplies last.
Nevertheless, we remain committed to strictly fulfilling our after-sales service obligations and safeguarding your legitimate rights and interests.
**Order Processing and Shipping**
All orders will be processed on the same day payment is confirmed.
Items will be shipped from our warehouse in the United States.
The estimated transit time after shipment is 2 business days.
Actual delivery times may be subject to delays caused by factors such as logistics issues, weather conditions, or public holidays.
**Return Policy**
If you are not satisfied with the item(s) you received, you may request a return within 30 days of receipt.
Returned items must meet the following conditions:
The item must be in its original, normal condition;
The item must not show signs of damage caused by human error or misuse;
The item’s accessories, original packaging, and related attachments should be as complete as possible;
Valid order information or proof of purchase must be provided.
If a returned item does not meet these return conditions, we reserve the right to reject the refund request.
**Refund Process**
Contact Customer Service to submit a return request;
Ship the item back only after receiving return authorization;
We receive and inspect the returned item(s);
We arrange for the refund once the inspection is approved.
**Refund Processing Time**
Once the refund request has been approved, the refund will be issued to your original payment account within 3 business days.
The actual time it takes for the funds to appear in your account may vary depending on the processing speeds of your bank, credit card issuer, or payment service provider.
**Non-Refundable Situations**
The following situations may not qualify for a refund:
The 30-day return window has expired;
The item shows signs of damage caused by human error or misuse;
The item is missing major components or accessories;
Valid order information or proof of purchase cannot be provided.
**Return Address**
Please do not ship items back directly without prior authorization.
Once your return request has been approved, please ship the item(s) to the following return address: 223 Legacy Way, Conway, SC, 29526
Please contact our Customer Service team to obtain return authorization and specific return instructions *before* shipping any items back. Policy Changes
nesttable.shop reserves the right to update or modify this Refund Policy as business needs dictate. Any updates will take effect immediately upon being posted on the website.
Thank you for your support and trust in nesttable.shop. We will continue to strive to provide every customer with a safe, convenient, and satisfying shopping experience.